Privacy Policy

At The Cologne Cache, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

  • Personal Information: Name, email address, shipping address, billing address, and payment information

  • Order Information: Products purchased, order history, and preferences

  • Technical Information: IP address, browser type, operating system, and browsing activity on our site

  • Shop App Information: If you track orders through the Shop App, relevant order and tracking data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order status, shipping updates, and customer support inquiries

  • Improve our website, products, and shopping experience

  • Send promotional emails and updates (if you opt-in)

  • Comply with legal obligations

3. Sharing Your Information

We respect your privacy and do not sell your information. We may share your data only in these situations:

  • With service providers (Shopify, payment processors, shipping carriers) to fulfill orders

  • For legal compliance if required by law or to protect our rights

4. Cookies and Tracking

We may use cookies and similar technologies to:

  • Analyze website traffic and performance

  • Personalize your shopping experience

  • Remember your preferences and login information

You can disable cookies in your browser, but some website features may not work properly.

5. Data Security

We take the security of your personal information seriously. We implement technical, administrative, and physical measures to protect your data.

However, no online system is completely secure. By using our website, you acknowledge that we cannot guarantee absolute security of information transmitted online.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Correct or update your information

  • Request deletion of your data (where legally allowed)

  • Opt-out of marketing communications at any time

To exercise any of these rights, please contact us at colognecache@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

8. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from anyone under 13.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the date of the latest revision.

10. Contact Us

For questions, concerns, or requests regarding your privacy or this policy, contact us at:
colognecache@gmail.com